Chelsea Bland – Business Manager
Chelsea Bland was born in Boston, Massachusetts. She attended school at Universidad of the Valley of Mexico in Mexico City, where she majored in hospitality. Chelsea is bilingual in Spanish and English. She is especially passionate about keeping our clients’ needs met and specializes in client relations, having been in the field for the past six (6) years. Her expertise in the area allows her to be able to answer any and all clients’ questions and help them through each step of the process. She has worked as the concierge and guest relations in hotels such as the Four Seasons, Hilton, and Nikko. Chelsea loves taking care of our clients and her enthusiasm is noted whether she is taking care of the client over the phone or in person.
Frendys DaCosta – Legal Assistant and Data Entry Specialist
Frendys was born in Zulia Venezuela in the City of Cabimas. She has a degree in Publicity and Public Relations. She graduated from the Private University Rafael Belloso Chacin and was on the special events committee. She would organize the promotional and publicity campaigns for the university. After graduation, she moved to the United States with her husband, who was a client of Serving Immigrants Inc. Frendys current works as a legal assistant and data entry specialist at Serving Immigrants, Inc., where she is responsible for helping the team maintain all documents organized in our case management system in a clear and organized fashion and is assisting the firm go fully electronic by 2020.
Ana Flores – Billing Specialist
Born and raised in Venezuela she attended school at the Central Western University “Lisandro Alvarado” where she acquired her degree in Accounting. When she was 26, due to the political issues in Venezuela, she migrated to the USA where she started working in immigration field helping others in similar situations.
Ana believes no one should have to be afraid for their lives and with that perspective she is empathetic to each client’s need.
David Mendez – Client Intake Specialist
David was born in one of the oldest Cuban European settlements, Sancti Spíritus. When he was 15 years old, he moved to Seattle, WA, where he discovered his passion for helping people and committed to providing exceptional customer service and client support. David believes every voice counts, and he is here to listen. He graduated from Central Washington University where he studied Psychology and Criminal Justice. David has been part of Serving Immigrants since 2012 where he has assisted clients with their legal services and has proved his passion for listening and supporting clients’ legal needs.
Yoser Michel Quintero
Born in Portuguese – Venezuela. He currently lives in Buenos Aires – Argentina and is currently studying to be a Mechanical Engineer. He has experience in industrial projects, automation and design.
In his free time, he helps raise funds and plans with a group of collaborators projects for people who do not have a home to live in. He has a good communication and teamwork skills; he works in the area of customer service.
Yoser is committed to helping achieve each customer’s goals by providing the best support throughout the process. He takes his job very seriously because he understands that positive results are very important to the clients not only to achieve their personal and professional goals, but also to achieve a general state of well-being.
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