Chelsea Bland – Business Manager
Chelsea Bland was born in Boston, Massachusetts. She attended school at Universidad of the Valley of Mexico in Mexico City, where she majored in hospitality. Chelsea is bilingual in Spanish and English. She is especially passionate about keeping our clients’ needs met and specializes in client relations, having been in the field for the past six (6) years. Her expertise in the area allows her to be able to answer any and all clients’ questions and help them through each step of the process. She has worked as the concierge and guest relations in hotels such as the Four Seasons, Hilton, and Nikko. Chelsea loves taking care of our clients and her enthusiasm is noted whether she is taking care of the client over the phone or in person.
Frendys DaCosta – Legal Assistant and Data Entry Specialist
Frendys was born in Zulia Venezuela in the City of Cabimas. She has a degree in Publicity and Public Relations. She graduated from the Private University Rafael Belloso Chacin and was on the special events committee. She would organize the promotional and publicity campaigns for the university. After graduation, she moved to the United States with her husband, who was a client of Serving Immigrants Inc. Frendys current works as a legal assistant and data entry specialist at Serving Immigrants, Inc., where she is responsible for helping the team maintain all documents organized in our case management system in a clear and organized fashion and is assisting the firm go fully electronic by 2020.
Ana Flores – Billing Specialist
Born and raised in Venezuela she attended school at the Central Western University “Lisandro Alvarado” where she acquired her degree in Accounting. When she was 26, due to the political issues in Venezuela, she migrated to the USA where she started working in immigration field helping others in similar situations.
Ana believes no one should have to be afraid for their lives and with that perspective she is empathetic to each client’s need.
Adriana Flores – Director Of First Impressions
Born in Venezuela, she attended the Yacambú Private University, where she obtained her degree as a Bachelor of Psychology in 2017.
Adriana Flores likes being able to listen to each case of our clients and help them feel satisfied and part of this great family that is Serving Immigrants.
She is currently responsible for being attentive to the needs of each person and helps the team to keep all incoming and outgoing documents organized in our case management system.
David Mendez – Client Advocate
David was born in one of the oldest Cuban European settlements, Sancti Spíritus. When he was 15 years old, he moved to Seattle, WA, where he discovered his passion for helping people and committed to providing exceptional customer service and client support. David believes every voice counts, and he is here to listen. He graduated from Central Washington University where he studied Psychology and Criminal Justice. David has been part of Serving Immigrants since 2012 where he has assisted clients with their legal services and has proved his passion for listening and supporting clients’ legal needs.
Yoser Michel Quintero – Director Of Virtual Operations
Born in Portuguese – Venezuela. He currently lives in Buenos Aires – Argentina and is currently studying to be a Mechanical Engineer. He has experience in industrial projects, automation and design.
In his free time, he helps raise funds and plans with a group of collaborators projects for people who do not have a home to live in. He has a good communication and teamwork skills; he works in the area of customer service.
Yoser is committed to helping achieve each customer’s goals by providing the best support throughout the process. He takes his job very seriously because he understands that positive results are very important to the clients not only to achieve their personal and professional goals, but also to achieve a general state of well-being.
Carlos Contreras – Client Advocate
Carlos Contreras is a petroleum engineering graduate from the University of Zulia. For 7 years, he was a fund-raiser and volunteer at the foundation “Manos Unidas” in Venezuela, where he said, “helping others is a privilege and makes him the happiest”.
Since 2017, he has lived in Buenos Aires, Argentina. He is an immigration advisor, working with immigrants of all nationality; offering them personalized assistance throughout the immigration process and practical solutions that are tailored to their needs. Advising them on compliance with immigration regulations and facilitating the management of the corresponding entry permits and temporary, temporary or permanent residences.
Simon Solorzano – Client Intake Specialist
Simon Solorzano is 21 years old and was born in Caracas, Venezuela. He graduated as a credit and collection clerk. He is very passionate about laws and international politics. His goal is to get a law degree. He is a very ambitious young man and has a strong desire to make sure our clients are well informed with everything related to their rights as an immigrant.
As he believes that no one should suffer because of their nationality. He follows up aggressively and learns more about the cases assigned to him daily by studying each one to assure the best outcome, because he truly believes that everyone has the right to a better quality of life.
Andreina Rojas – Client Advocate
Born in Lara – Venezuela, she currently lives in Buenos Aires – Argentina.She graduated from Yacambú University where she obtained her Bachelor’s degree in Psychology in 2017. She has experience in Clinical Psychology.
Andreina has the ability to actively listen, guiding our clients towards solving their problems and providing good support throughout the process. Andreina knows that migrating can be possible with the help of a professional.
Karelis Oropeza – Digital Marketer And Sales Manager
Karelis was born in Valencia- Venezuela. She currently lives in Buenos Aires-Argentina, she has a degree in Arts with Major in Music from the University Arturo Michelena which is her passion and also Digital Marketing and Project Management , career she began to study and specialize since she entered to the country, she believes that everybody can achieve their dreams, start from the beginning and grow in different areas that can empower us as a human beings to get the best of ourselves, is a priority for her listening to each other, helping others and being a good person.
Alfredo Guerrero – Client Relations
Born in Portuguesa – Venezuela. In 2013 he travelled to Canada to learn english, he obtained a certification from The Canadian Learning Language College. In 2017 he graduated as Sound Engineer & Music producer from Audioplace Academy. He has been involved as music producer in several music projects.
He also has worked in the customer services area. He defines himself as an empathic person who looks for solving client’s problems, providing personalized assistance with a positive attitude. Honesty and responsibility are part of his work ethics.
Nicholas Albertson – Legal Assistant
Nicholas grew up in Rio Grande, New Jersey. He went to school at Rowan University and studied Biological Sciences with a focus on genetics. He was a member of the United States Coast Guard. He enjoys SCUBA diving, traveling, fishing and reading. He is married. Nicholas enjoys working with immigrants because he believes that every person deserves the right to a safe and happy life, and that everyone deserves a chance.
Reimer – New Client Advocate
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